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Privacy Policy

We are a company with a deep knowledge of each and every corner of WordPress and from this knowledge, we want to offer maximum transparency about the type of data we process and the conditions that apply when capturing, managing and storing the data of users who visit this website.

This website complies with each and every regulation that protects the personal information of its users, subscribers and buyers that relate to this website, namely:

  • EU Regulation 2016/679, of the European Parliament and of the Council of 27 April 2016. (GDPR)
  • The Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights,

By accepting this Privacy Policy, you give your informed, express, free and unequivocal consent for the Data you provide, to be processed by SIRVELIA S.L as data controller, and on which the security, technical and organizational measures provided for in the regulations in force are applied.

Who is responsible?

Legal responsible: SIRVELIA GESTION SL

NIF/DNI: B65770711

Address: C/ Marroc, 11, 9 1- 08018 Barcelona

E-mail: [email protected]

Warning before purchasing our plugins

Before purchasing the plugins offered on this website, you must give your consent with the service contract that includes clauses of treatment and confidentiality for the processing of your personal data.

Data collected on this website

The personal data collected and processed on this website are provided directly by the users themselves, specifically, data are collected and processed from:

  • Contact form
  • Online information/quote form.

The website also includes a button to start a conversation via WhatsApp, we will use your number only to respond to messages you send us by this means.

Legitimacy for the processing of your data

To contact, or request a quote, consent to this privacy policy is required.

The legal basis for the processing of data of persons who make purchases on the web SIRVELIA.COM or acquire any of the services offered by SIRVELIA SL is the execution of the contract.

Category of personal data required

To contact or request a quote for development of plugins is required: Identity data are required: (Name, phone, email)

For what purpose are your personal data processed?

Sending personal data on this website is mandatory to contact or request any of the services offered by SIRVELIA .

The required data are adequate and relevant to the purpose that is communicated.

Specifically, the data collected in SIRVELIA.COM will be processed for the following purposes:

  • To process orders, requests or any type of request that is made by the user through any of the forms of contact that are made available.
  • Perform analysis and studies related to the behavior, interests and viewing of content on the web.
  • Archive the history of downloads of plugins and management carried out on the web.
  • To carry out support and assistance activities for the User.
  • The maintenance of the contractual relationship established with the client, in accordance with the nature and characteristics of the services or solutions contracted.
  • To carry out activities of fraud prevention analysis, security incidents and abuses in the Web and software.
  • If requested or authorized by the recipient: Sending commercial advertising communications by email, SMS, WhatsApp, WordPress communities or any other electronic or physical means, present or future, that enable commercial communications. These communications will be made by SIRVELIA and related to services and products that it develops.

And also:

  • To promote the services of SIRVELIA, For example, if you leave your personal information in any of the contact forms, SIRVELIA can use that data to send you information about its website or plugins, in the event that this is required, including special promotions based on your interests, for example, through email marketing campaigns.
  • To provide information to collaborators of SIRVELIA and that provide services strictly necessary for the development of the services provided by SIRVELIA, such as developers, hosting, messaging services and storage and communication.

In each of the cases, as a User you will have full rights over your personal data and the use of the same and you will be able to exercise them at any time.

Other non-identifying data are also collected and obtained through some cookies, pixel and similar technologies, which are downloaded to the user’s computer when browsing this website, as detailed in the cookies policy.

Also, failure to provide the requested personal data or not accepting this data protection policy means the impossibility of subscribing to the website and process requests made on this website, including purchases of programs marketed on this website.

If you do not authorize the processing of your data for the purposes indicated, you may exercise your right to object to the processing of your data under the terms and conditions set out in the following section.

In each of the cases, as a User you will have full rights over your personal data and over the use of the same and you may exercise them at any time.

If you do not authorize the processing of your data for the purposes indicated, you may exercise your right to object to the processing of your data under the terms and conditions set forth in the following section.

What are your rights when you provide your data?

To help you ensure the protection and privacy of your personal data, the GDPR gives you several rights by which you can make a specific request and be assured that the personal data you provide on this website are not misused for purposes that are not legitimate for the purpose for which you have provided them to us.

Specifically, you have the following rights:

Access information about your Personal Data.

You have the right to know if and how your Personal Data is used on this website.

To check that your Personal Data is correct

You have the right to check that correct and up-to-date information about you is used.

Delete Your Personal Data

You can request the deletion of data that is not necessary for a specific purpose, for example, a contract or a legal requirement. You may also withdraw any consent you may have previously given.

Limit the way we use your Personal Data

You can ask us to limit the processing of your data to specific purposes, for example, to provide a service.

Forward your information to another company:

You can ask us to forward the data you have provided on this website to another company.

The file will provide the Personal Data that you have actively and knowingly provided, as well as the data that has been passively obtained when you used services offered on this website.

Withdrawing your consent

Where data is required based on your consent, you have the right to change your mind and withdraw your consent at any time.

File a complaint with the local data protection supervisory authorities.

If you are not satisfied with the way your data is handled on this website or how your exercise of your rights has been responded to, you have the right to lodge a complaint with the local data protection supervisory authorities.

Do you want a form to exercise your rights?

There is a form for the exercise of your rights, you can request it by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.

If you are represented by someone, you must attach a copy of your ID, or sign it with your electronic signature.

The forms can be submitted in person, sent by letter or by mail to the address of the person responsible at the beginning of this text.

Where can you write to request the Exercise of Rights?

To exercise these rights you can contact: [email protected]

How long will your data be kept?

Personal data will be kept as long as you remain linked as a user or customer of the website and until the termination of the contract with the user, whatever the reason.

The processed data will be kept as long as the legal deadlines for the conservation of data do not expire if there is a legal obligation to maintain them, or if there is no such legal deadline, until the interested party requests their deletion or revokes the consent given.

Until the exercise of the right of withdrawal of consent by the User, in the event that the processing of personal data was carried out on the basis of this legal basis.

Once you disassociate yourself, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions.

All information and communications related to the provision of the services rendered will be kept for the duration of the business relationship, in order to attend possible claims.

To which recipients will your data be communicated?

Your data will not be disclosed to third parties, unless legally required. In particular, it will be communicated to the State Agency of Tax Administration and to banks and financial institutions for collections, as well as to the data processors necessary for the execution of the contract.

We may also share information with service providers, such as hosting services, computer system providers and services for digital marketing automation and analytics.

The web development and maintenance company may also have access to this website. They have signed a service provision contract that obligates them to maintain the same level of privacy and security that we apply to our processing.

And also:

Hosting Provider: Webempresa

Billing tool: Holded

Customer and database management tool: Holded, Notion and ClickUp.

Email marketing tool: Mailerlite

Analytics tools: Google Analytics-Hotjar

Security Notification and Gap Statement

SIRVELIA SL assumes reasonable and appropriate measures to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information collected on this website, however, if SIRVELIA , determines that your data has been misappropriated, exposed by a security breach or improperly acquired by a third party, SIRVELIA , will promptly inform you of such security breach, misappropriation or misacquisition.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and accuracy of the data you submit to SIRVELIA.COM, exonerating SIRVELIA of any responsibility in this regard.

Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them updated. The user agrees to provide complete and correct information in the contact or subscription form.

Applicable law and jurisdiction

The relationship between SIRVELIA SL and the USER will be governed by current Spanish legislation and any dispute will be submitted to the corresponding Courts and Tribunals.

Changes in the privacy policy

SIRVELIA.COM reserves the right to modify this policy to adapt it to new legislation or case law, as well as industry practices. In such cases, SIRVELIA SL will announce on this page the changes introduced with reasonable notice before their implementation.

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